Pillar 10

Equity, Access & Community Impact

This pillar measures whether care is accessible, equitable, culturally responsive, inclusive, and connected to the health needs of the communities served.

Pillar Score
74.6
/100
Good
VS Last Assessment
3.7 Points
Pillar
Pillar Weight
9% of HPI Score
Overview
Pillar
Access & Availability 76.4 /100
Good
Pillar
Pillar
Language Support 72.8 /100
Good
Pillar
Pillar
Disability Inclusion 74.9 (per 1,000 patient days)
Good
Pillar
Pillar
Community Outreach 71.6
Good
Pillar
Pillar
Preventive Impact 77.3
Good
Pillar
What It Measures
  • Access to services
  • Waiting time equity
  • Language and interpretation support
  • Disability inclusion
  • Cultural sensitivity
  • Community outreach
  • Preventive health contribution
  • Monitoring of disparities and underserved groups
building
Core Sections
Key Indicators
Appointments Within Target by All Groups81%
Language Support Access78%
Disability Access Compliance88%
Community Program Reach64%
Preventive Screening Uptake73%
Equity Complaint Rate1.4%
Travel/Access Barrier Reporting9.2%
Culturally Sensitive Care Score80%
Underserved Population Follow-Up69%
Risk Signals
  • Access gaps for underserved groups
  • Long waits in vulnerable populations
  • Low uptake of interpretation support
  • Disability access barriers
  • Uneven community outreach
  • Poor visibility of disparities
Dashboard Preview
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Improvement Actions
  • Expand access and reduce barriers
  • Strengthen language and disability support
  • Track disparities transparently
  • Align services with community needs
  • Grow outreach and prevention efforts
Pillar
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