Pillar 08

Diagnostic Excellence

This pillar measures the quality, accuracy, timeliness, and safety of diagnostic pathways across laboratory, imaging, pathology, and specialist review.

Pillar Score
80.2
/100
80.2
VS Last Assessment
3.9 Points
Pillar
Pillar Weight
8% of HPI Score
Overview
Pillar
Diagnostic Accuracy 84.1 /100
Excellent
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Pillar
Lab Turnaround 79.7 /100
Good
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Pillar
Imaging Turnaround 78.9 (per 1,000 patient days)
Good
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Pillar
Critical Result Communication 83.6
Excellent
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Pillar
Result Follow-Up 80.4
Excellent
Pillar
What It Measures
  • Diagnostic accuracy
  • Lab and imaging turnaround time
  • Delayed or missed diagnosis
  • Critical result communication
  • Repeat testing
  • Referral-to-diagnosis interval
  • Abnormal result follow-up
  • Diagnostic pathway compliance
building
Core Sections
Key Indicators
Lab Turnaround Within Target86%
Imaging Turnaround Within Target82%
Critical Result Notification Within Target91%
Diagnostic Delay Incidents2.1%
Repeat Test Rate4.8%
Referral-to-Diagnosis Median6.4 days
Abnormal Result Follow-Up Completion88%
Diagnostic Accuracy Audit93%
Missed Diagnosis Complaints0.7%
Risk Signals
  • Delays in imaging reporting
  • Late critical result escalation
  • Repeat testing due to quality issues
  • Missed follow-up of abnormal results
  • Referral bottlenecks
  • Diagnostic pathway variation
Dashboard Preview
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Improvement Actions
  • Improve turnaround times
  • Strengthen critical result workflows
  • Review diagnostic delays
  • Improve lab-radiology-clinician integration
  • Monitor diagnostic safety events
Pillar
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